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Giving a Great Pitch, plus a Sneak Peek…

Last week I got to spend some time with Trey Scott, the founder of WatchPitch. His work brings entrepreneurs with great ideas together with investors, so he’s kind of a matchmaker. Trey invited me to come and speak with him about my book, Before You Say Anything: How to Have Better Conversations, Love Public Speaking, ... Continue Reading

Try It for Ten Minutes

They say that, when you start running for exercise, you need to give yourself ten minutes to get warmed up and start feeling good.  I suggest you apply the same formula to practicing. Give it ten minutes of focused effort to get over the hump of not wanting to do it, feeling silly, whatever.  Ten ... Continue Reading

What About When I Just Don’t Feel Like It?

What should we do when our mood is at odds with our intention? We know that we need to focus on the long-term impact of our communication. We know that getting frustrated or irritated won’t advance our cause. But we’re only human. We get annoyed, we get tired of running into the same obstacles, and ... Continue Reading

“The” Creepiest Word

You may know that I am a proud Shakespeare geek. I was the Education Director at the National Shakespeare Company for years, and almost nothing makes me happier than a well-acted, well-produced Shakespeare play. I’m also a big language nerd. Why do words work the way they do? How do they change over time and ... Continue Reading

“…as I could.”

Recently I was part of a discussion that centered around a quote that read, in part: “Did I reach out as far as I could? Did I serve as many people as I could?”  One point of view that came up was that these questions can put a lot of pressure on the listener. The ... Continue Reading

How Can I Handle Competing Intentions?

I got to spend some time last week with a wonderful team of people doing incredibly cool work. We were talking about my favorite topic: intentional communication! This team has chosen to really engage with the idea of intention, and to work it into their culture. In fact, they begin meetings by asking what intentions ... Continue Reading

When to Pick Up the Phone

When your conversation spreads across more than one medium (from email, to text, to Messenger) When you find yourself asking, “What am I supposed to say to that?” When you wonder, “Wait, what happened here?” When you feel your blood pressure rising When you’re sure the other person is thinking annoyed thoughts about you When ... Continue Reading

Your Outside Affects Your Inside

You know that I like to think about effective communication as starting from the mental (intention) and moving to the physical (alignment). But it’s also true that changing your body can affect how you feel! (We’re complicated creatures.) When you’re nervous, what do you do? Many people focus on why they’re nervous, maybe going over ... Continue Reading