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The Process Influences the Outcome

For ten years, Ignite CSP has been coaching top-level executives at a big company who are preparing for high-stakes interviews in the process of trying to get an important promotion. We are really familiar with the interview and promotion process at this company, and we’ve worked with dozens of candidates over the years. They are ... Continue Reading

Idioms and Including

One reason I really love doing workshops with new groups is that I hear my own work in a new way, and I learn a lot. I had the honor of speaking to a large group of leaders in education last week. We talked about what situations are most challenging for them right now, how ... Continue Reading

Whiskey, Jazz, and Leadership

My colleague and friend Galen Bingham is a leadership strategist, executive coach, whiskey enthusiast, author, and podcaster. Galen invited me to join him on his podcast as part of my virtual book tour, letting folks all over learn about Before You Say Anything: How to Have Better Conversations, Love Public Speaking, and Finally Know What ... Continue Reading

What Signals Are You Sending?

Recently I was driving on a very familiar road near my house. As I rounded a curve, I saw a sign indicating that traffic was going to go down to one lane. Okey doke. I’ve done this before; I know what to expect.  After another few hundred yards, I saw the telltale cones narrowing the ... Continue Reading

Tell Me How to Work with You

Over the last two years I have been thinking and reading a lot about communication strategies, particularly on remote teams and when starting new working relationships. My big takeaways so far are not going to surprise anyone: we need to be intentional about how we set up our communication strategies, we assume way too much ... Continue Reading

What Should You Do If You Get Teary During Your Talk?

I was leading a group in some coaching recently, and each participant was telling a brief story about how they embody their values at work. Unexpectedly, one woman got choked up. It clearly surprised her, and she apologized before moving on. She wasn’t sobbing, and the emotion did not derail her presentation. After she was ... Continue Reading

Tell Me What Really Matters to You

Often we think that speeches and presentations need to be full of big words and lofty ideas. And there’s nothing wrong with either of those things, of course! But if you want to move your audience, if you want us to care about the things you care about, tell us what really matters. Tell us ... Continue Reading

How Do You Practice When You Can’t Practice?

It’s college basketball season, aka the Most wonderful Time of the Year. And last week, I was listening to an interview with a player on my favorite team (go Heels!) Puff Johnson is a sophomore, and as of the time of the interview, he had just begun playing again after being plagued with injuries that ... Continue Reading